Call Center

Crawford’s are a market leading Private Hire/Courier Company. Due to
expansion, we are actively recruiting for an EXPERIENCED Customer-Service
agent to join the busy professional team, where you will be based in Park Royal

Main responsibilities

  • Answering calls from customers and dealing with enquiries, bookings,
  • Monitoring and inputting amending email bookings
  • Switchboard duties  
  • General adhoc admin tasks 

What we are looking for: 

  • Good spoken and written English 
  • Must have industry experience  
  • Experience emailing & Microsoft (Excel) 
  • Excellent telephone manner 
  • Accurate, with strong attention to detail 
  • Computer literate 
  • Punctual and reliable 
  • Prioritisation and organisational skills and ability to work to deadlines
    in a dynamic environment
  • Freedom software knowledge (desirable) however full training will be

What we offer:

  • Weekly Pay
  • Competitive pay  
  • Overtime available 

Crawford’s are an equal opportunities employer and welcomes applications
from all sections of the community.

If you would like to join the team, please get in touch

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