Call Center

Crawford’s are a market leading Private Hire/Courier Company. Due to
expansion, we are actively recruiting for an EXPERIENCED Customer-Service
agent to join the busy professional team, where you will be based in Park Royal
W3.

Main responsibilities

• Answering calls from customers and dealing with enquiries, bookings,
  etc  
• Monitoring and inputting amending email bookings
• Switchboard duties  
• General adhoc admin tasks 

What we are looking for: 

• Good spoken and written English 
• Must have industry experience  
• Experience emailing & Microsoft (Excel) 
• Excellent telephone manner 
• Accurate, with strong attention to detail 
• Computer literate 
• Punctual and reliable 
• Prioritisation and organisational skills and ability to work to deadlines
  in a dynamic environment
• Freedom software knowledge (desirable) however full training will be
  given

What we offer:

• Weekly Pay
• Competitive pay  
• Overtime available 

Crawford’s are an equal opportunities employer and welcomes applications
from all sections of the community.

If you would like to join the team, please get in touch valerie@crawfords.co.uk.

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