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About Crawfords

Elevating The Way People Travel

We provide a range of premium services, including chauffeur driven transport, executive car services, reliable airport transfers, and efficient courier solutions, all delivered with a personal touch. Catering to everyone from corporate clients and entrepreneurs to celebrities, production companies, and fashion houses, we combine vast experience with specialist expertise. Our bespoke solutions are tailored to meet the unique needs of each customer, ensuring exceptional service every time.

about crawfords

About Crawfords - History

Born in 1941, Patrick Joseph O’Sullivan arrived from Ireland in 1959, determined to build a new life in London. He began working as a labourer for J. Murphy & Sons, a construction and infrastructure contractor, before joining a minicab firm. Seeking independence, he trained as a black cab driver, relishing self-employment. Later, he returned to the minicab business in a managerial role, meeting like-minded colleagues. In 1975, he co-founded Ambassador Radio Cars before establishing Central Dispatch Service after parting ways with his partners, one of whom later founded Addison Lee. Returning with renewed ambition, Patrick orchestrated acquisitions, including Crawfords – now one of the UK’s most prestigious executive car services. His enduring legacy is carried on by his loving family.

Crawfords Sustainable Future

We are dedicated to building a sustainable future and leading the way in eco-friendly transport. Our commitment to achieving a fully zero-emissions fleet by 2035 reflects our determination to protect the planet for future generations. At present, our fleet includes fully electric and hybrid vehicles, significantly reducing our carbon footprint while maintaining the highest standards of service. We also prioritise recycling and waste management, ensuring minimal environmental impact across all of our operations. Additionally, we actively encourage our staff to embrace our green initiatives, fostering a culture of sustainability. Together, we are driving towards a cleaner, greener future with every journey.

Your safety

The safety and comfort of our customers are always our top priorities. All of our drivers and chauffeurs are fully licensed by TfL, ensuring they meet the highest standards of professionalism, safety, and customer care. Our entire fleet is meticulously serviced and maintained by a trusted local dealer or manufacturer, guaranteeing that every vehicle operates at peak performance. In addition, each car undergoes a rigorous in-house inspection before hitting the road, providing you with a safe, smooth, and stress-free journey. We go above and beyond to deliver unmatched reliability, so you can enjoy total peace of mind with every trip.

A Letter from our

CEO

Our Leadership

Our leadership team brings decades of industry experience, combining expertise with an unwavering commitment to excellence. Their dedication to going above and beyond ensures that every client receives exceptional service. At Crawfords, our management's passion for innovation and personalised solutions drives our mission to deliver unparalleled transport and logistics experiences.

Patrick O'Sullivan

Commercial Director

David Roberts

Head of First Class Operations

Steven Pickin

Head of Business Class Operations

Paul Williams

Head of Same Day Courier Operations
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Darren Cumber

Senior Sales

Brian Craig

Fleet Manager

Louis Castela

Night Manager

Ahmed Kamara

IT Manager

Christine Petty

Head of Driver Liason

Ashleigh Bates

Call Centre and Customer Service Manager
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Conor O'Sullivan

Global Operations Manager
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Patron McCleary

Head of Marketing

Our Partners and Accreditation

Where to now?

Careers

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Press

Keep up with the latest press releases on everything Crawfords.
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Blog

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A letter from Jimmy Lazarou - Chief Executive Officer

A Message from Jimmy Lazarou

Over the past 10 years, technology and innovation have transformed the transport industry, and Crawfords has been proud to lead the way. What started as a commitment to reliable, high-quality chauffeur services and executive services has grown into a broader mission: delivering unparalleled passenger logistics, courier solutions, and bespoke experiences for every journey.

 

While we’ve achieved much, our journey hasn’t been without its challenges. The same drive that fuelled our growth, a relentless pursuit of innovation and excellence has taught us valuable lessons along the way. Today, we handle just a fraction of the journeys taken in London, but the potential ahead is enormous.

 

Adapting to the changing needs of our clients remains central to everything we do. We are strengthening our operations, investing in technology, and fostering a culture that values teamwork and long-term commitment. We understand that our responsibilities go beyond delivering exceptional service, they extend to supporting our colleagues, respecting our communities, and building lasting trust.

 

Crawfords is built on dedication, resilience, and a deep understanding of our clients’ needs. From our operational teams to our call centre agents, everyone plays a role in delivering excellence. Together, we’ll continue solving challenges, creating opportunities, and redefining what it means to provide world-class service.

 

To our team, clients, and partners: thank you for your trust as we continue this journey into the future together.

 

Sincerely,
Jimmy Lazarou
CEO, Crawfords Cars