Driver Liaison Officer Vacancy

Job Title: Driver Liaison Officer
Location: London
Hours: 40 hours per week, Monday to Friday
Job Type: Full-Time

Salary: £25,000 to £33,000 per year (depending on experience

Join the Team at Crawfords Cars

At Crawfords Cars, excellence drives everything we do. As a leading name in private hire and courier services, we pride ourselves on delivering a premium service that reflects the prestige of our brand. We are now seeking an experienced Driver Liaison Officer to join our Driver Liaison team. In this key role, you will work closely with our growing network of drivers, supporting, onboarding, and helping them succeed as part of our dynamic Business Class team.

This is an excellent opportunity for someone who takes pride in organisation, communication, and maintaining high standards, while contributing to the smooth running and continued growth of our operations.

Key Responsibilities:

• Handle administrative duties including emails, document management, and data entry
• Onboard and train new drivers, ensuring smooth integration into the business
• Maintain compliance records (licences, right-to-work, contracts) and assist with TFL audits
• Act as the first point of contact for driver enquiries
• Support and improve driver performance through tailored engagement plans
• Monitor internal systems, troubleshoot issues, and support new system rollouts
• Ad-hoc administrative duties

Essential Skills & Traits:

• Excellent communication skills (written and verbal)
• Organised, detail-oriented, and able to manage multiple tasks
• Proficient in MS Word, Excel, and PowerPoint
• Proactive with a problem-solving mindset
• Must live within a commutable distance of Park Royal, W3

Desirable:

• Previous experience in ground transportation, logistics, or a similar customer support role
• Driving licence
• Familiarity with TFL compliance

What We Offer:

• 28 days annual leave (including bank holidays)
• Weekly pay
• Long-term career prospects with a well-established company
• A collaborative, supportive team environment
• Workplace pension

If you possess the required experience and skills, we would love to hear from you. Click Apply now below or contact christine@crawfords.co.uk with your CV.

Tagged as: Driver Liaison Officer