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Passenger Services

We are all about sustainability

Book with Confidence

Why choose Crawfords passenger services?

Safety

Travel with confidence, knowing your safety is our top priority. Enjoy peace of mind with our stringent health and cleaning standards, ensuring a best-in-class experience.

Sustainable Travel

Driving towards sustainability with electric and hybrid vehicles, aiming to achieve net zero emissions by the year 2040. Embracing innovation for a greener tomorrow.

24/7 Call Centre

At Crawford Cars, our 24/7 call center ensures you always speak to a real person, not a bot, whenever you need assistance. Your convenience is our priority.
Passenger Services

We go above and beyond

Our luxury chauffeurs and drivers consistently go above and beyond, it's simply in their DNA. This dedication is why we proudly spotlight our exceptional team. They are more than just their job titles; they bring genuine care to every journey, ensuring every aspect of your travel experience is enjoyable. The best way to experience the difference their passion makes is to book a ride for yourself, a colleague, or a client. Discover the exceptional service that sets Crawfords apart on your next airport transfer or trip.

Global coverage

Our global network of trusted partners extends our reach and scale for our passenger services, allowing us to grow alongside our customers. This extensive network means we can provide exceptional service, no matter where in the world you are. Our carefully selected partners share our commitment to quality, ensuring a seamless experience across borders. Whether you're traveling for business or leisure, Crawfords is there to meet your needs with the same high standards and dedication. Experience the power of our global network by booking a ride and let Crawfords take you anywhere you need to go, with the same excellence and care you've come to expect.

Travel in style

We offer a sophisticated and comfortable way to navigate any city, making your travel experience effortless. Our diverse fleet is designed to accommodate various needs and preferences, with vehicle options tailored to different styles and budgets. For those traveling with a group, our passenger services are ideal for colleagues to collaborate on the way to important meetings, events and airport transfers. When a more luxurious option is called for, our First-Class service provides an extra touch of elegance. Additionally, Crawfords offers hourly hire for those who prefer a private car and driver at their disposal, ensuring convenience and flexibility throughout your journey.

Our Fleet

Our First Class Fleet

Expect the best chauffeurs and drivers with decades of experience and knowledge. All requests are welcomed!

Ranger Rover Autobiography

  • Fits 3 Passengers
  • Fits 2 carry-on bags, or 2 standard cases, or 1 extra large check-in bag
  • Wi-Fi included
  • Bottled Water and Mints Included
  • Petrol Plug-in Hybrid

BMW i7

  • Fits 3 Passengers
  • Fits 2 carry-on bags, or 2 standard cases, or 1 extra large case
  • Wi-Fi included
  • Bottled Water and Mints Included
  • Fully Electric

Mercedes Benz S Class

  • Fits 3 Passengers
  • Fits 2 carry-on bags, or 2 standard cases, or 1 extra large case
  • Wi-Fi included
  • Bottled Water and Mints Included
  • Petrol Plug-in Hybrid

Mercedes EQV

  • Fits 6 Passengers
  • 6 carry-on, or 4 standard cases, or 3 extra large check-in
  • Wi-Fi included
  • Bottled Water and Mints Included
  • Fully Electric

Our Business Class fleet

Our Business Class fleet is exceptional, expect us to arrive early and in a good mood.

Mercedes Benz E-Class

  • Fits 3 Passengers
  • Fits 2 carry-on bags, or 2 standard cases, or 1 extra large case
  • Wi-Fi included
  • Petrol Plug-in Hybrid

BMW 5 Series

  • Fits 3 Passengers
  • Fits 2 carry-on bags, or 2 standard cases, or 1 extra large case
  • Wi-Fi included
  • Petrol Plug-in Hybrid

BMW Estate

  • Fits 3 Passengers
  • Fits 5 carry-on bags, or 3 standard check-in, or 2 extra large check-in case
  • Wi-Fi included
  • Petrol Plug-in Hybrid

Volkswagen Multivan

  • Fits 6 Passengers
  • 6 carry-on, or 4 standard cases, or 3 extra large check-in
  • Wi-Fi included
  • Petrol Plug-in Hybrid

Our Specialist Vehicles

Our specilaist vehicles are perfect for when you need to move large groups of people.

Minibuses

  • Fits 6 to 16 Passengers
  • Fits up 24 Large suitcases, 27 Small standard cases and 44 Travel bags (Depending on the size of the minibus)
  • Hybrid

Coaches

  • Fits 16 - 92 Passengers
  • Fit up to 52 Large suitcases, 106 Small suitcases and 96 Travel bags (Depending on size of the coach)
  • Hybrid

Jet Class

  • Fits 4-6 Passengers
  • 5 carry-on, or 4 standard cases, or 2 extra large
    check-in
  • Hybrid

Our Courier Fleet

Our courier fleet is large and well maintained ensuring your packages arrive on time.

Luton Van With Tail Lift

  • 6.97m X 2.05m
  • For items up to 4m long, 2m wide and 2.2m high, to a maximum weight of 1500kg.
  • Electric or Hybrid

Transit Van

  • 5.94m x 2.54m
  • For items up to 2.6m long, 1.7m wide and 2.2m high, to a maximum weight of 1200kg.
  • Electric or Hybrid

Small Van

  • 1.8m x 1.5m
  • For items up to 1.5m long, 1.2m wide and 1m high.
  • Electric or Hybrid

Motorbike

  • Varies
  • Our riders have despatch bags or compartments to carry documents, jiffy bags or 1 box up to A4 size.
  • Electric or Hybrid

VW Buzz

  • 4.7m x 1.9m
  • For items up to 1.5m long, 1.2m wide and 1m high.
  • Fully Electric

Cargo Bike

  • Varies
  • For items up to 50cm width, 70cm length, 90cm height & weight capacity 60kg.
  • Fully Electric

We do more!

Alongside our passenger services we offer the following

Event Transport

Crawfords is the chauffeur company of choice for some of the world’s largest and most prestigious events. Event transportation is challenging as it’s often the first and last experience the attendee has of the event so we work with you to ensure this harmonises with your event experience. All events are micromanaged to the highest level and we are happy to work with your budget constraints.
Learn more

Large Party Transfer

Through our affiliate network we can arrange coaches of any size and specification. Our network of suppliers is made up of trusted and vetted suppliers who adhere to our SLA agreement and brand standards. Our coach travel is perfect for larger parties traveling to the same destination. The majority of our coaches have on-board entertainment systems allowing you to display company signage or hold a meeting on the move. We can arrange coaches of any size from luxury 8 seat sprinters to executive 90 seat double deckers.

Global ground transportation solution

Let us provide you with the Crawfords chauffeur experience worldwide. Our in-house team can manage your global transport requirements, no matter the location. Our affiliates manager is continuously travelling the globe to vet new and old suppliers so we can ensure the service you receive is equal to the high standards you expect when travelling with Crawfords.

Airport arrivals

Our most popular service with good reason. Your liaison officer will be waiting prominently outside the baggage reclaim door displaying your name or company name. The representative will escort you to your waiting chauffeur - seamless!

Airside meet & greet service

Avoid all the hassle of immigration and be fast tracked through all airport channels with our airside meet and greet. Our representative will welcome you at the skybridge and take care of you from there.

Private terminals & jet centres

There are hidden secrets at some of the world’s largest airports: private terminals. Why not travel like a royal and experience the most luxurious way of travelling. Be chauffeur driven directly to the aircraft - but not before you’ve indulged in Michelin-starred dining and fine wines in your private lounge.

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Frequently asked questions

Crawfords operates in London and all major UK cities. International chauffeur services are available, except in sanctioned countries.

The driver will wait for up to 1 hour without communication, and longer if pre-arranged.

We monitor both flights and trains and will coordinate with you or the booker if there are any delays.

In London, the cancellation window is 2 hours for chauffeur services and 1 hour for executive services. Outside of London, it ranges from 2 to 4 hours depending on the country. Some services, like our Coach service, require 24 hours’ notice.

Yes, we allow pets in our vehicles, but please notify us when booking.

This depends on the station. We will provide details when booking.

Yes, we have electric vehicles available as part of our fleet. All of our passenger vehicles are either hybrid or electric.

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